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TERMS OF SERVICES

Last updated: November 2025

Welcome to HairTrendsIndia.com (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website, purchase of products, and engagement with the services we offer. By using our site or placing an order, you agree to these Terms.

1. Who We Are

  • Our registered office: #356/10, Boopathy Nagar, Industrial Estate, Keel Kattalai, Chennai – 600117, India. (As stated on your ToS page) hairtrendsindia.com

  • We are a factory based in Chennai, specializing in 100% temple-sourced human hair extensions and wigs, offering a wide variety at factory-direct prices. hairtrendsindia.com

  • For any questions about these Terms, you can contact us at: [Insert Email Address].

2. Scope of Services

  • We operate an e-commerce platform where you can browse, select, and purchase hair products (extensions, wigs, toppers, volumizers, etc.)

  • When you place an order, you are entering into a binding purchase agreement with us under these Terms.

  • We may also offer services such as consultations, customization, or styling advice (if applicable).

3. Eligibility

  • By placing an order or using our site, you affirm that you are at least 18 years old (or of legal age in your jurisdiction) and are legally capable of entering into binding contracts.

  • You also confirm that any information you provide (address, payment details, contact info) is accurate and up-to-date.

4. Orders, Pricing & Payment

  • All orders are subject to product availability. We reserve the right to refuse or cancel orders for any reason (e.g., limits on quantity, errors in product or pricing, etc.).

  • Prices shown on the site include applicable taxes, unless stated otherwise, but do not always include shipping costs — shipping policy applies separately.

  • Payment must be made at the time of ordering. We accept [list your payment methods: credit/debit cards, UPI, net banking, etc.].

  • If there is an issue processing your payment (fraud, chargeback risk, failed verification), we may withhold shipment or cancel your order.

5. Shipping, Delivery & Risk

  • Shipping is governed by our Shipping Policy (link to it).

  • Risk of loss or damage to products passes to you when the products are delivered to the carrier.

  • Delivery times are estimates — we are not responsible for delays caused by carriers or customs (if applicable).

6. Returns, Refunds & Exchanges

  • Returns, refunds, and exchanges are handled according to our Refund and Returns Policy (link to it).

  • Please carefully review that policy before placing your order, as hair extensions and wigs may have special return conditions (e.g., hygiene, usage).

7. User Conduct

When using our website, you agree not to:

  1. Use the site for any illegal purpose, or in violation of any applicable law.

  2. Misrepresent your identity or information.

  3. Interfere with the proper functioning of the site (e.g., hacking, sending spam).

  4. Use the site to infringe on our or others’ intellectual property rights.

8. Intellectual Property

  • All content on the site — images, text, logos, brand names — is owned by or licensed to Hair Trends India.

  • You may not reproduce, distribute, modify, or create derivative works from this content without our prior written permission.

9. Disclaimers & Limitation of Liability

  • We provide our products “as is,” without warranties of any kind, unless explicitly stated.

  • To the maximum extent permitted by law, we are not liable for:

    • Indirect, consequential, or incidental damages.

    • Loss of profits or business.

    • Damages arising from use or inability to use the service.

  • Our total liability for any claim arising out of or related to these Terms or your use of the site shall not exceed the amount you paid us for the products in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Hair Trends India, its affiliates, and employees from any claim, demand, liability, damages, loss, or expense (including legal fees) arising out of:

  • Your breach of these Terms

  • Your misuse of the service

  • Your violation of applicable laws or rights of a third party

11. Modifications

  • We may update these Terms from time to time. When we do, we will post the revised version on our site and update the “Last Updated” date.

  • Continued use of the site after changes constitutes your acceptance of the new Terms.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India, specifically the laws of the State of Tamil Nadu (or as per your company’s registration).

  • Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai (or your preferred legal jurisdiction).

13. Severability & Waiver

  • If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

  • Our failure to enforce any right or provision in these Terms doesn’t constitute a waiver of that right or provision.

14. Contact Information

If you have any questions or concerns about these Terms, you can reach out to us at:

  • Address: #356/10, Boopathy Nagar, Industrial Estate, Keel Kattalai, Chennai – 600117, India hairtrendsindia.com

  • Email: [Insert your support / legal email]

  • Phone: [If you have a customer service number]

15. Other Policies

These Terms refer to and incorporate by reference:

  • Privacy Policy — how we collect, use, and protect your personal data

  • Shipping Policy — details about shipping, charges, timelines

  • Refund & Returns Policy — how to return products and request refunds

Make sure you read those policies too, as they are part of the agreement.

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